Sales Manager

Experian - South Africa, all the provinces

Job closed


Contract type
Application deadline


Sales Manager
About the Role:

To train, motivate, performance manage and maintain a sales

team that will exceed the budgeted business and sales targets.

Principle responsibilities

  • Manage human resources within established
    policies and procedures
  • Manage and perform against a pre-determined
    sales budget/target ensuring agreed targets & objectives are met.
  • Manage team KPIs.
  • Increase revenue for the company and team
    members by maximising the opportunity to upsell and cross-sell to existing
    customers and sourcing strategic new business opportunities by means of sales
    leads and referrals.
  • Ensure agreed service levels are adhered to and
    delivery to customers is exceeded through excellent service.
  • Ensure the relationships with new and existing
    customers achieve optimum levels of satisfaction.
  • Ensure Experian's processes and policies are
    adhered to in the management of relationships at all times.
  • Ensure delivery of training to customers on
    company products where upselling, cross-selling, or new business acquisition
    has occurred.
  • Maintain proactive knowledge of the industry,
    consistently assess the competitive landscape, and keep abreast of potential
    opportunities and trends, to assure competitive positioning within the
  • Proactively communicate customer activity to all
    relevant internal stakeholders to ensure effective management of revenues,
    issues and customer satisfaction levels.
  • Ensure accurate and efficient administration of
    allocated financial tasks for customers in accordance with stipulated timelines
    including budgets, forecasts and actual.
  • Contribute towards the implementation and
    development of a culture of knowledge sharing in order to ensure high levels of
    performance across business functions.
  • Manage call efficiency, client consultations and
    productivity to established norms and standards.
  • Ensure compliance with CRM and customer database
    policies and procedures.
  • Build relationships with senior executives at
    clients that form part of your portfolio to assist sales people in advancing
    opportunities, negotiating deals and retaining customers.
Required Critical behaviours

• Accuracy

and attention to detail

• Analytical


• Creativity

and Innovation

• Decision

Maker and Critical Thinking

• Deliver


• Manage

Multiple Priorities

• Ownership

• Problem


Required key skills (functional/technical)

• Strong

people management experience and a positive and motivational leadership style

• Presentation

and training skills

• Credit and

risk industry experience

• Presentations

/ Public Speaking

• Financial

& Business acumen

• Coaching

Required qualifications/experience

• Bachelor

degree or 4 year diploma and/or equivalent business management experience

• 3-5 years

sales management experience

• Experience

in a Multi-National beneficial


Min education
University attendance
Required experience
5 Years
Not defined
Not defined
Not defined



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