IBM - Johannesburg, Gauteng

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At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Lab Services Consultant for MEA. Technical consultants with customer facing and deep technical skills in Power Sys. able to fulfill customer demand that typically require 50% travel in MEA and other geos as required.

  • Traveling to customers and timely executing the projects according to the DOU Work with customers, account teams, technical consultants,

business partners, GTS and management and ensure client satisfaction.

  • Encourage One Team approach. Develop and foster long-lasting relationships with clients, BPs, internal IBM teams,

based on insight and knowledge of their current and future needs Planning, installing, implementing, integrating new,

complex and unique solutions related to Power System System administration,

  • problem determination, skills transfer to customers, business partners and IBMers Documentation as part of services engagement at customer site or at IBM location
  • Interface directly with the Customer, Sales, Marketing and Development
  • Demonstrates leadership with external and internal clients to identify services engagement opportunities; provide proper Scope of Work definition and execute service

projects Lead growth in new business areas, generate demand for services and assets Drive follow-on business from successful client engagements 1)

Post Engagement Sales Tips to STG Sales; 2)Feedback to Development about the product and services Drive on demand adoption.

  • Be proactive and develop new services that meet brand, development and field needs.
  • Pro-actively work with resource managers to identify the skills that are required to meet current and future needs for successful and timely deployment on opportunities utilizing those skills
  • Dedication to Client success: Attain high client satisfaction supported by positive client feedback; Create new client references Exhibit personal responsibility in all relationships;

including, but not limited to, honoring all internal and external commitments in a timely manner, being proactive, being responsive and cooperative with clients, peers, management and

other IBM organizations, and maintaining a positive, in control posture at all times

  • Continuous self assessment and continue to develop and expand deep technical and client facing skills to provide increased value to clients and be recognized as a MEA wide expert.
  • Get ready for the future challenges in line with WW IBM Strategy. Extend the range of offerings, capabilities, and improve business practices based on existing or potential market demand
  • Continuously engage Sales and internal business units to build relationship and reputation. Help the brands to achieve their revenue and growth plans by engaging

the right Lab Service skill for their needs

  • Timeously completing job in area of responsibility with a positive, can do attitude.
  • Become trusted advisor for all internal and external clients
  • Work to achieve full cost recovered status
  • Ensure clarity via proper and timely communication Be an active member of the technical community (e.g., asset/ HW/education/skills/ICAP/Patent/Offering Development, Redbook/process)

Required Technical and Professional Expertise

Technical Diploma

At least 3 years experience in Developing Systems Power OS and Power configurations

At least 3 years experience in Advising Technical Solution Sales

At least 3 years experience in Performing Integrate Power Sys.

At least 3 years experience in Oral Communication Skills

At least 3 years experience in Backup Skills

At least 3 years experience in Power Linux & AIX.

English: Fluent

Preferred Technical and Professional Expertise

Associate's Degree/College Diploma

At least 3 years experience in Developing Power config.

At least 3 years experience in Advising Technical Solution Sales

At least 3 years experience in Performing Integrate Power Sys.

At least 3 years experience in Oral Communication Skills.

About Business Unit

IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the worlds most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.

Your Life @ IBM

What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

Affirmative Action and/or EE candidates will be given first preference as per our employment equity strategies.


Min education
University attendance
Required experience
3 Years
Not defined
Not defined
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