Compliance Officer

Market Recruit - Cape Town, Province of the Western Cape

Job closed


Contract type
Application deadline


Compliance Officer

Job Description

Monitor and evaluate compliance within the business as well as develop risk management plans. Identify and report on potential or actual non-compliance, including breaches and risks (including actually or potentially unusual transactions). This position encompasses implementation and development of non-conformity, corrective and preventative actions.

Key Responsibilities

  • Monitor and evaluate call monitoring and KYC functions.

  • Identify and interpret applicable compliance requirements.

  • Identify and provide staff (individuals and/or teams) with relevant training needs on various legislative requirements.

  • Identify, investigate and report to management on suspicious or high-risk clients and transactions

  • Report and conduct/direct investigation on risk and compliance issues

  • Periodically evaluate existing clients according to established policies and procedures

  • Remain abreast of industry changes

  • Assess the possible impact of regulatory development on operations of the business

  • Implement, monitor and ensure compliance with relevant standards, processes and best practices

  • Apply knowledge of current legislation in identifying non-conformance and related risk

  • Design, recommend and implement improvements in communication, monitoring and enforcement of compliance standards

  • Design and compile compliance monitoring plans and compliance risk management plans (CRMP’s) as required by relevant legislation.

  • Implement coverage plans which talk to regulatory universe including the scoping and interaction with business, process analysis and report writing

  • Communicate effectively and efficiently with relevant internal parties including the coordination across compliance departments ensure effective coverage of compliance risk.

  • Provide professional advice and guidance on compliance matters and resolutions of compliance monitoring issues.

  • Conduct compliance audits and draft compliance reports for submission to relevant internal committees.

  • Review of all critical business policies from a regulatory compliance perspective and make recommendations for improvement.

  • Regulatory follow up on issues identified and raised in reviews to ensure resolution of corrective actions.

  • Identify behavior of sales agents that may place the company at risk

  • Complete special projects, and miscellaneous duties as prescribed by Management

Skills, Abilities & Competencies

  • Functional knowledge & understanding of appropriate regulations, policies and/or practices

  • Able to gather, collate and summarise information from various sources and databases

  • Technical competency and expertise in compliance

  • Analytical skills

  • Attention to detail, accuracy and number-orientated

  • Able to work under pressure

  • Able to lead and work with others

  • Strong, assertive and well-organised person

  • Strong communication and active listening skills

  • Strong work ethic and sense of professionalism

  • Proficient in G-Suite

Education & Experience

  • Tertiary degree in LLB, BComm Law or similar

  • Compliance Officer related experience, preferably in a regulated financial environment

  • 2 - 4 years’ working experience

  • Experience in call centre environment

  • Experience leading a team (advantageous)

If you do not hear from us within 3 weeks, please consider your application unsuccessful

Job Type: Permanent

Salary: R30,000.00 to R35,000.00 /month


  • call centre: 3 years (Required)

  • compliance: 3 years (Required)


  • Bachelors (Required)


Min education
University attendance
Required experience
4 Years
Not defined
Not defined
Not defined



Employer name

Market Recruit

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