Head of Product

• Lead, manage and mentor a team of product managers, and related personnel.
• Product planning and assignment of tasks and deliverables.
• Product lifecycle management from concept to launch of the product(s) across all products/product lines.
• Own the roadmap development process and communicate with the Executive, and other stakeholders.
• Setup and manage product reporting capabilities that provide a high level and detailed view of product related insights. (These mechanisms will include both quantitative and qualitative data gathering).
• Articulate a clear vision for new products and work cross-functionally with the executive team, engineering, growth, sales and operations to define strategic projects, determine prioritisation for them, and develop a product roadmap.
• Spearhead all customer development activities including user testing, feedback collection, and conversion optimisation. No one should understand our customer better than you.
• Design go-to-market plans for features and launches and provide guidance through major shifts in technology, direction, and business goals.
• Be a champion of both customer satisfaction/delight and business ROI.
• Design and lead exceptional products that help our customers grow their businesses.
• Collaborate with the engineering team to find the right technological solutions for building our Labs products and programs.
• Organise and adhere to tight schedules and working with others to ensure everyone is on-track to reach their assigned goals within the allocated time frame.
• Work with sales and support teams to find opportunities for improvement and growth.
• Work directly with design/development teams on sprint scheduling and functionality testing.

• Proven ability to articulate a vision and strategy in a way that inspires and motivates a team to focus their energy on achieving business goals.
• Strong leadership skills with a track record for investing in team and driving results through collaboration.
• Ability to create partnerships across the entire organisation and collaborate with a wide variety of stakeholders from engineers to executives.
• Ability to communicate clearly to both technical and non-technical audiences.

• Bachelor's degree required. A degree in computer science or a related field is preferred. An MBA is highly preferred.
• 8+ years of experience building products with 3+ years of experience hiring, leading & mentoring product managers.
• Experience building products in payments, billing and/or FinTech space.
• Start-up experience is a must, whether you founded one or joined one, we are looking for an entrepreneurs mind and spirit.
• Proven business acumen and understanding of what drives conversion, usage, retention and growth.
• Experience working in a fast-growing team of Product Managers, engineers, and designers.
• Analytical skills using common modern tools like Mixpanel and google analytics.

• Stay Connected
• Make Space to Explore
• Keep it Simple
• Master your Craft

• Get to know each other personally
• Say what you think and challenge me directly
• Be courageous and focus forward
• Don't let ego get in the way

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